Dollar Tree

Y'all... This used to be my go to Dollar Tree when I'd pass through Duluth. Not anymore. Cleanliness is not their strong suit anymore. Outside trash is Everywhere! Inside hasnt seen a vacuum cleaner. What happened? It's only been a couple years since my last visit. Customer service is also subpar. The manager basically threatened not to service me with my return as if I were an ignorant child. "Fadi" let me know he'd been manager here 10 years and that the return process had not changed and had been that way always. That I was wrong. Period. What is the dollar store return policy? Return Policy. What is Dollar Tree's merchandise return policy? So that we may continue to provide you extreme value when shopping at one of our retail stores, we reserve the right to limit quantities, do not offer refunds, and consider all sales final. We will gladly exchange any unopened item with the original receipt. It says nothing about having only one opportunity to return items and our receipt was not viewed.l by Fadi. Additionally, Fadi was rude, not just to me but to another customer of color when the customer tried to talk about some item and Fadi rudely dismissed comments and derided him AND made comments in a middle Eastern language as well. He didn't dare translate because I was heated and commented that this veteran was not going to be mistreated by him. Do not pateonize this location unless you're a glutton for punishment and dont mind wallowing in filth.

First and last time visiting this location! The worst one I have ever been to. The cleanliness of the store was absolutely disgusting, and the amount of inventory just sitting in the isles taking up space was totally unacceptable. You had to navigate the merchandise in the isle just to make an attempt to shop. The door to the storage room was open, and it looked like a tornado had been through, so it is no surprise why the sales floor looks like it does. Don’t waste your time at this location, go anywhere else!

Very messy location. Beverages were not stocked. When I walked in an employee walked by me while two others also didn’t greet me. The best thing about this location is the wheelchair ramp. Only one register open with two other employees conversing maybe about work stuff, but there was so much work that needed to be done or maybe open a second register. The balloon area looked like the stock room.

The head cashier with short curly hair and tattoos is so rude to customers and employee. All I could do is describe her. I did not get her name.I asked he a question and she was very rude and nasty as if I was bothering her. It use to be pleasant shopping here but I will not be returning and I will reach out to the corporate office as well. I wish I got the employees name. Unfortunately, I will no longer shop here.